Terms and conditions

These Terms and Conditions ("Terms") govern your access to and use of the online casino services operated under the brand PartySpinz Casino. By registering an account, making deposits, placing wagers or otherwise using the service you agree to be bound by these Terms. If you do not agree, do not create an account or use the service. For account or regulatory queries contact: [email protected].

1 Legal Status

1.1 License Number

The Service operates under Licence no. ANJ-2025-0047, issued to Internovas Limited for the operation of PartySpinz Casino and associated domains. The licence covers remote gaming offered from the issuing jurisdiction.

1.2 Issuing Authority

The licence is issued and supervised by the Commission des Jeux d’Anjouan (Anjouan Gaming Commission). The Commission supervises remote gambling and betting activities conducted under Anjouan jurisdiction.

1.3 Jurisdiction

The Service is operated from Anjouan, part of the Union of Comoros. The licence and regulatory oversight referenced in these Terms are those of Anjouan. Use of the Service may be subject to local laws in the customer’s country of residence.

1.4 Allowed to Operate in Australia

The Service accepts registrations from Australian residents and supports AUD as a currency. Operations are conducted from Anjouan on an offshore basis and are not locally licensed by Australian state or federal regulators. Australian customers must ensure their participation is lawful in their place of residence.

2 Registration and Login Process

2.1 Step-by-Step Process

To register you must visit the Service, select "Sign Up" and complete the registration form. Required information includes a valid email address, chosen password, country of residence and preferred currency. You must supply your full name, date of birth, address and mobile number and confirm acceptance of these Terms and the Privacy Policy. You must verify your email address by clicking the confirmation link. On first login you may enter a promo code or set deposit limits. KYC documents are required prior to the first withdrawal.

2.2 Is KYC/ID Verification Required

KYC and identity verification are required. Acceptable documents include a government‑issued photo ID (for example, passport or driver licence), proof of address (for example, utility bill or bank statement) and, where applicable, payment method verification. Verification is required before withdrawals, increases to limits, or when requested for security or regulatory reasons.

2.3 Time to Activate Account

Basic account access is provided immediately after registration and email verification. Full financial functionality (including withdrawals and increased limits) is granted only after successful KYC review. Document review normally takes from minutes up to 24 hours, and in rare cases may take up to 48 hours.

2.4 Terms of registrations (minimum age, one account per user, and restricted countries)

Only persons aged 18 or over may register. Only one account per person, household, IP address and device is permitted. The Service may refuse registrations from persons located in restricted territories. Prohibited jurisdictions include, but are not limited to, the United States, United Kingdom, Israel, North Korea and those listed by the operator as restricted. Australia is as restricted provided local legal requirements are met.

3 Games and Software Providers

3.1 Top Games

The Service offers a broad range of slot, table and specialty games. Representative slot titles include "7 Fortune Frenzy", "Tower of Fortuna", "Alkemor’s Elements", "Coins of Ra Deluxe" and "The Tipsy Tourist Beach Bonanza". Table games include variants of European Roulette and Blackjack. The catalogue also includes crash‑style and instant win games.

3.2 Software Providers

Games are provided by multiple third‑party studios including Betsoft, Pragmatic Play, Microgaming/Quickfire, Evolution Gaming, NetEnt, iSoftBet, Habanero, BGaming and Spinomenal. These providers maintain their own certifications and testing with recognised regulators and test houses. The Service integrates content from these studios and relies on their technical and fairness measures.

3.3 Total Game Count

The Service maintains a high‑volume game library that includes more than 7,500 slot titles and several hundred table and live games, with a total catalogue exceeding 8,000 titles across categories.

3.4 Game Categories

Available categories include Video Slots, Classic Slots, Jackpot Slots, Table Games (Blackjack, Roulette, Baccarat, Poker), Live Casino, Video Poker, Bingo, Keno, Virtual Sports, Crash/Instant games and specialty titles. Lobby filters allow players to sort by provider, volatility, jackpot and bonuses where available.

3.5 Licensing or provably fair systems

Fairness assurances are provided primarily via the RNG and live dealing systems employed by the game providers, many of whom are independently audited and certified by recognised testing houses. The Service does not currently provide on‑site provably fair cryptographic validation for individual games; it relies on provider certifications and oversight from its issuing regulator.

4 Bonuses and Promotions

4.1 Welcome Bonus (Amount, % Match, Free Spins)

The Service advertises a multi‑tier welcome package up to AU$4,000 in matched bonuses plus up to 150 free spins: first deposit 400% up to AU$1,000 + 75 free spins; second deposit 300% up to AU$1,000 + 50 free spins; third deposit 200% up to AU$2,000 + 25 free spins. Minimum qualifying deposits are typically AU$20. Bonus funds and free spins are subject to wagering and other restrictions.

4.2 Welcome offers specific to Australia

Australian presentation includes AUD currency and localized payment methods where available. The same global bonus structure applies to Australian players, with amounts shown in AUD and promotional communications tailored for AUD users. Country‑specific legal compliance remains the player’s responsibility.

4.3 Process of activation for Welcome Bonus

To claim a welcome bonus select the appropriate option at the cashier when making the qualifying deposit. No separate bonus code is usually required; you must tick the claim box where presented. Bonus funds and free spins are credited upon successful qualifying deposits. Subsequent tiers require further qualifying deposits within timeframes specified in the promotion.

4.4 Wagering Requirements

Wagering requirements for bonus offers are typically 33x the combined bonus plus deposit amount, unless otherwise stated. Eligible contributions vary by game type: most slots contribute 100% while table games, live casino and some high‑RTP titles contribute less or are excluded. Maximum bet limits while wagering are imposed and typically range between AU$5 and AU$10 per spin; breaching these limits or playing excluded games during active bonus play may result in forfeiture of bonus funds and winnings.

4.5 Time Limits

Bonuses and free spins have expiry periods. Generally bonuses must be wagered and cleared within 7 to 14 days of activation. Free spins are commonly valid for 24 to 72 hours after crediting. Unused bonuses and spins expire at the end of the stated validity period.

4.6 Recurring Promotions

The Service offers ongoing reload promotions such as daily and weekly match bonuses and free spins. These offers are subject to minimum deposit requirements (commonly AU$20–AU$30) and standard wagering and game contribution rules similar to those applicable to the welcome package.

4.7 Cashback Offers

Cashback offers may be available periodically (for example, 10%–20% weekly on net losses). Cashback can be credited as bonus funds subject to wagering or, in some cases, as real cash. Eligibility is determined by promotional terms and loyalty status. Cashback calculations exclude play with bonus funds and actions that violate these Terms.

4.8 Reload Bonuses (list any available)

Examples of reload bonuses include various percentage match offers with accompanying free spins and occasional weekly boost promotions. Specific availability, wagering, minimum deposit and eligible games vary by offer and are set out in the relevant promotional terms at the time of claim.

4.9 Free Spins Bonuses

Free spins are typically tied to specified slot titles and have a per‑spin monetary value (commonly AU$0.10–AU$0.20). Winnings from free spins are credited as bonus funds and are subject to wagering requirements and potential maximum conversion caps as detailed in individual promotions.

4.10 General Bonus Terms and Conditions

Bonus participation is subject to the general rules: one account per person, single household, prohibition of collusion, arbitrage or bonus abuse, and adherence to maximum bet limits during bonus play. The Service reserves the right to suspend, revoke or reclaim bonuses and winnings in cases of suspected abuse or fraud. Promotional terms applicable to a specific bonus prevail over general descriptions where there is a conflict.

5 VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

A tiered loyalty program may operate with levels such as Bronze, Silver, Gold, Platinum and Diamond. Higher tiers typically receive enhanced benefits including increased cashback, personalised offers, higher withdrawal limits, faster processing and dedicated support, subject to program terms.

5.2 How to Qualify

Qualification for tiers is generally based on accumulation of loyalty points through real‑money wagers. Points are awarded at differing rates depending on game type. Upgrades occur automatically upon meeting point thresholds and maintaining required activity levels.

5.3 Loyalty Program Description

Points are earned on qualifying wagers and may be redeemable for bonuses or cashback according to the published redemption rates. Entry level tiers provide modest perks; higher tiers provide enhanced and personalised rewards. Wagering with bonus funds or free spins does not generally earn loyalty points.

5.4 Loyalty Program Rules

Only real‑money bets on eligible games count toward point accrual. Points may expire after periods of inactivity. Fraud, collusion or multi‑accounting leads to forfeiture of points and possible account closure. Redemption rates and program rules may change with notice to affected players.

6 Payment Methods and Banking Terms

6.1 Deposit Methods (Min/Max, Processing Times, Fees)

Accepted deposit methods include Visa and MasterCard debit/credit cards, Apple Pay, Google Pay and bank/wire transfers. AUD is supported alongside other fiat currencies. Typical minimum deposits are equivalent to €20 (displayed in AUD where applicable). Card and e‑payment deposits are credited instantly; bank transfers may take up to 2 business days. The Service does not normally charge deposit fees, though banks or card issuers may apply fees or conversion charges.

6.2 Withdrawal Methods (Min/Max, Processing Times, Fees)

Withdrawals are processed via bank transfer and card payouts where supported. Minimum withdrawal amounts are commonly set at €100 (approximately AU$160). A default monthly withdrawal limit of €5,000 applies. Processing times after approval are typically 2–5 business days for bank transfers and 4–5 business days for card payouts. The Service does not normally charge withdrawal fees; banking intermediaries may charge fees or conversion costs.

6.3 Currency, crypto options and geo‑availability

The Service accepts multiple fiat currencies including AUD. Select offerings support cryptocurrencies such as Bitcoin, Ethereum and USDT for deposit and withdrawal; crypto processing times are typically faster once approved. Geo‑availability is determined by the Service’s restricted country list; the Service does not accept customers from territories listed as restricted.

6.4 Geo‑blocks for Australian IPs

Australian IP addresses are not generally geo‑blocked by the Service. Australia is available as a selectable country and AUD may be chosen as currency. It remains the player’s responsibility to comply with applicable local laws and card or bank policies.

7 Key Terms and Conditions

The paragraphs below summarise principal commercial and compliance provisions that apply to customer accounts. These are in addition to the specific subsections that follow. All activity is subject to verification, monitoring for fraud and compliance with these Terms and applicable law. The Service may restrict or close accounts, withhold or delay withdrawals, and apply security checks where required for compliance, fraud prevention or regulatory reasons.

7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions)

Bonuses are subject to wagering requirements usually set at 33x (bonus + deposit) unless otherwise stated. Eligible game contributions differ by promotion. Maximum bet limits while a bonus is active will be communicated in the relevant terms and apply during wagering. Excluded games, or those with reduced contribution rates, are set out in promotional rules. Breach of bonus terms may result in voided bonuses and confiscation of related winnings.

7.2 Deposit Limits

Players may set deposit limits in the account responsible‑gaming settings. Limits can be applied on a daily, weekly or monthly basis. Decreases are effective immediately. Increases are generally subject to a cooling‑off period before taking effect.

7.3 Withdrawal Limits

Standard withdrawal limits include a minimum withdrawal of €100 and a monthly maximum of €5,000. Higher limits may be available to verified VIP or high‑tier customers subject to additional checks. Multiple withdrawals during a calendar month are aggregated against the monthly cap. Large withdrawals may trigger additional source‑of‑funds verification.

7.4 Account Restrictions

Accounts may be restricted, suspended or closed where there is underage or unlawful activity, false or misleading information, multi‑accounting, suspected fraud, money laundering concerns, bonus abuse or breach of these Terms. Where appropriate, remaining verified real‑money balances will be returned after lawful deductions and any required investigations.

Limitation of Liability: To the maximum extent permitted by applicable law, the Service’s liability for losses arising from use of the Service is limited. The Service does not guarantee uninterrupted access, error‑free operation or the availability of particular games. The Service is not liable for losses resulting from misuse of an account, failure to protect credentials, or breaches caused by third parties.

Governing Law and Disputes: These Terms are governed by the laws applicable to the Service as identified in its licence and regulatory framework. Disputes may be subject to procedures established by the issuing regulator. Nothing in these Terms restricts mandatory consumer rights under applicable local law where applicable.

8 Mobile and Technical Features

8.1 App Availability (iOS/Android)

The Service supports mobile play via responsive mobile web and dedicated Android and iOS applications where permitted by platform policies. Apps provide access to games, cashier and account features. Availability of apps may vary by region and store policies.

8.2 Mobile Browser Optimization

The website uses responsive design and HTML5 games to support play on modern smartphones and tablets without additional plugins. Menus, filters and cashiers are adapted for touch interaction.

8.3 User Experience and Speed on Mobile

Mobile performance is optimised for 4G and Wi‑Fi. Game load times and stability depend on device performance and network conditions. The mobile interface provides consistent access to promotions, support and responsible‑gaming controls.

8.4 Process of registration on mobile

Registration on mobile follows the same steps as desktop. Users may upload KYC documents by photographing them with the device camera. Biometric login may be available on supported devices following account setup.

8.5 Additional technical aspects (app size, biometrics, ratings)

App sizes are kept compact for efficient downloads. Where supported, biometric authentication (fingerprint or Face ID) may be enabled for convenience and security. App store ratings and availability are determined by each platform and regional policies.

9 Security and Fair Play

9.1 SSL & Encryption Standards

The Service uses HTTPS with modern TLS versions to secure data in transit. Infrastructure is supported by standard web‑application security measures including firewalls and DDoS mitigation to protect availability and user data.

9.2 RNG & Game Fairness (Auditors like eCogra/iTech Labs)

Game fairness is provided by the integrated game providers whose RNGs and live dealing are audited by recognised test houses such as eCOGRA, iTech Labs or GLI. The Service relies on provider certificates and the oversight of its issuing regulator to maintain fairness standards.

9.3 Customer Support (Channels, Response Time)

Customer support is available via live chat and email. For email support use [email protected]. Live chat response times are typically measured in minutes during active operating hours. Email responses may take several hours up to 24 hours depending on the nature of the enquiry and volume.

9.4 Support Availability (Hours, Languages)

Support is provided on an extended or near‑24/7 basis to serve multiple time zones. English is the primary support language. Additional language support may be provided depending on availability and player location.

9.5 Provably fair tools and DDoS/firewall services

The Service does not currently provide on‑site provably fair cryptographic tools for all games. Infrastructure protections such as CDN, firewall and DDoS mitigation are employed to provide resilience and stable access from different geographies.

10 Responsible Gambling Features

10.1 Tools (Deposit Limits, Time-Outs, Self-Exclusion)

The Service provides responsible gambling tools including configurable deposit limits, time‑out options and self‑exclusion. These tools can be set in account settings or by contacting support. Self‑exclusion measures are not reversible by the user and require compliance with the Service’s reinstatement procedures where applicable.

10.2 Session reminders or loss limits

Session reminders, loss limits and wager caps are available to assist players in controlling play. These features may be enabled via account settings and can be tailored to individual preferences where supported.

10.3 Links to Support Organizations

The Service encourages players who experience problems with gambling to seek independent support. Recommended organisations include internationally recognised services and local providers such as Gambling Help Online and Lifeline for Australian players.

10.4 Differences from Australia-specific standards

As an offshore‑licensed operator, the Service is not governed by Australian state licensing regimes and may not implement certain jurisdiction‑specific mandatory measures. Nevertheless, the Service’s responsible gambling tools align with international best practices and provide mechanisms for self‑management and access to support.

11 Advantages and Disadvantages

11.1 Pros

The Service provides a large and diverse game library, multi‑currency support including AUD, a range of payment methods, substantial promotional packages and a mobile‑friendly platform. Responsible gambling tools and multilingual support are available.

11.2 Cons

The Service operates under an offshore Anjouan licence rather than Australian local licences. Default monthly withdrawal limits and bonus wagering requirements may restrict some users. The Service relies on provider‑level certifications rather than a single unified operator audit publicly displayed.

12 General Casino Information

12.1 Year Founded

The Service is reported as established on 18 July 2025.

12.2 Operator/Parent Company

The Service is operated by Internovas Limited under the relevant Anjouan licence and works with third parties for marketing and affiliate relationships.

12.3 Supported Languages

Interface and support are provided in English, Spanish, German, French and Italian. English is the primary language for Australian users.

12.4 Accepted Countries

The Service accepts players from a broad set of international markets not expressly restricted by its terms. Australia is accepted subject to local law compliance and identity verification.

12.5 Restricted Countries

Restricted territories include, without limitation: Afghanistan, Albania, Algeria, Angola, Cambodia, North Korea, Ecuador, Guyana, Hong Kong, Indonesia, Iraq, Iran, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, Pakistan, Panama, Papua New Guinea, Philippines, South Korea, Singapore, Sudan, Syria, Taiwan, Uganda, United Kingdom, United States, Yemen and Zimbabwe. Persons in restricted territories may not register or claim promotions.

12.6 Short brand description

PartySpinz Casino is an online casino brand operating under an Anjouan licence, offering a large modern game catalogue, multi‑currency banking including AUD, and promotional and loyalty features aimed at slot‑focused players. The Service integrates games from established providers and implements standard security, verification and responsible‑gaming measures.

Contact and Complaints: For account support, verification or complaints contact: [email protected]. Formal complaints will be acknowledged and handled in accordance with the Service’s dispute resolution and regulatory obligations.

Amendments: The Service may update these Terms from time to time. Material changes will be communicated to registered users by email or prominent notice on the site. Continued use of the Service after notification constitutes acceptance of the revised Terms.