Privacy Policy

We respect your privacy and are committed to protecting the personal information you share with PartySpinz Casino. This Privacy Policy explains what information we collect, why we collect it, how we use and disclose it, and the choices and rights you have. It applies to all users of our website and services where we act as the data controller. If you have questions about this policy or wish to exercise your rights, contact us at [email protected].

Information we collect

We collect information you provide directly and information collected automatically when you use our services. This helps us operate your account, verify identity, provide support and improve our services.

Account and identity information: your name, date of birth, email address, postal address, phone number, username and password, and any identity documents you upload for verification.
Registration and account activity: registration data, account settings, opt‑ins, login timestamps and activity logs related to your use of our site.
Device and technical data: IP address, device type, operating system, browser type, screen resolution, and other technical data collected automatically to provide and secure the service.
Communications: records of correspondence with our support teams (for example, chat transcripts and email).
Marketing preferences: your choices about receiving promotional messages and communications.

How we use your information

We use your personal data for clear, specific purposes. We only process what is necessary to achieve these purposes.

To create and manage your account, verify identity, and maintain account security.
To provide customer support and respond to your requests and inquiries.
To comply with legal and regulatory obligations, including those related to identity verification and safety requirements.
To operate, maintain and improve our website and services, including troubleshooting and analytics.
To send transactional messages and service notifications related to your account.
To send marketing communications where you have consented or where we have legitimate interest and you have not objected.
To detect, prevent and investigate fraudulent or illegal activity and to protect the rights, property and safety of users and PartySpinz Casino.

Legal bases for processing (where applicable)

If you are located in a jurisdiction applying data protection laws such as the GDPR, we rely on lawful bases to process your personal data:

Performance of a contract: to set up and administer your account and provide services you request.
Legal obligations: to meet regulatory and compliance duties, including identity checks.
Legitimate interests: to operate and secure our services, detect abuse, and improve user experience, balanced against your rights and interests.
Consent: for optional processing such as marketing communications and certain cookies where required by law. You may withdraw consent at any time.

Cookies and similar technologies

We and our partners use cookies and similar technologies to provide core site functionality, analyze usage, and personalise content. You can manage or block cookies through your browser settings, and we provide choices where required by law.

Sharing and disclosure of information

We may share your personal data in limited circumstances and only as necessary:

With service providers who perform functions on our behalf, such as hosting, analytics, identity verification and customer support. These providers process data under our instructions and are contractually bound to protect it.
With law enforcement, regulators or other authorities when required by law or to respond to legal process.
To protect the rights, property or safety of PartySpinz Casino, our users or the public, and to detect or prevent fraud or misuse.
In connection with a business transfer, such as a sale, merger or reorganisation, subject to appropriate safeguards and notice to affected users.

International transfers

Your information may be processed in countries other than your country of residence. When we transfer personal data across borders, we use suitable safeguards such as contractual protections or other measures permitted by applicable law to ensure appropriate protection of your information.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, to meet legal and regulatory obligations, to resolve disputes, and to enforce our agreements. When personal data is no longer needed, we will securely delete or anonymize it.

Your rights

Depending on where you live, you may have rights regarding your personal data. We will assist you in exercising these rights where applicable.

Right to access the personal data we hold about you.
Right to correct inaccurate or incomplete information.
Right to request deletion of your personal data, subject to legal and contractual limitations.
Right to restrict or object to certain processing activities, including direct marketing.
Right to data portability where applicable.
Right to withdraw consent at any time for processing based on consent.

To exercise your rights, contact us at [email protected]. We may need to verify your identity before fulfilling requests. You also have the right to lodge a complaint with a supervisory authority if you believe we have not complied with applicable data protection laws.

Security

We implement administrative, technical and physical measures designed to protect personal data from unauthorized access, disclosure, alteration or destruction. No method of transmission or storage is completely secure; however, we strive to use industry‑standard protections.

Automated decision-making and profiling

We may use automated systems to support routine tasks such as account verification and security monitoring. Where automated processing has a legal or similarly significant effect, you may have additional rights under applicable law. If such processing is used, we will provide relevant information and options at the point of use.

Children

Our services are not directed to children. We do not knowingly collect personal data from individuals under the age required by applicable law. If we become aware that we have inadvertently collected information from a minor without appropriate consent, we will take steps to delete that information.

Changes to this Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you through the website or other appropriate channels. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at [email protected].